Frequently Asked Questions
Everything you need to know about your SEABOURNE experience.
What is the standard shipping timeframe for SEABOURNE orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. To start a return, visit our online portal and enter your order number and zip code to receive a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What sustainable practices does SEABOURNE follow?
SEABOURNE is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes, and we partner exclusively with factories that ensure fair wages and safe working conditions.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly from our carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.